Send a photo of the damaged product to us, within 7 days from the date of delivery,

The defective product or part will be recalled and a replacement will be shipped after our customer care person has a conversation with you and the action to be taken is decided.

You could also visit us or call us or WhatsApp on +91 7337500139.

Please note:

• Replacement can be for the entire product or part(s) of the product subject to availability of the same with vapracomposting.in
• Replacement is offered for the products sold by vapracomposting.in only.

How do I cancel an order on vapracomposting.in?

• Order cancellations are not accepted after 1 day from the order placed.
• If the cancellation is after your product has shipped, we will not be able to accommodate your request, sorry!

The following shall not be eligible for return or replacement:

• Damages due to misuse of the product.
• Incidental damage due to malfunctioning of product.
• Any accessory item which has been used or installed.
• Any damage/defect which is not covered under the manufacturer’s warranty.
• Any product that is returned without the original invoice copy.